HAVE A QUESTION?

Down below you will find the most frequently asked questions about Cosi Fires. Is your question not in the list below? Please contact us using our contact form.

GENERAL

WHERE ARE THE COSI PRODUCTS AVAILABLE?

The Cosi items are available from a large, selected network of dealers in the Netherlands and Belgium. Looking for a shop near you? Have a look at our Store Locator.

ARE THE COSI PRODUCTS SAFE?

All Cosi products are CE-approved and certified by KIWA/GASTEC. Cosi does its utmost to supply safe and high-quality items.

I HAVE A PROBLEM WITH A COSI PRODUCT. WHAT SHOULD I DO?

First of all, always report the problem to the purchase address; in most instances, the dealer can help you or order the necessary parts for you. If the dealer can’t fix it, they will contact us.

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COSI FIRE PITS

WHAT’S DELIVERED AS STANDARD WHEN YOU PURCHASE A FIRE TABLE?

All Cosi fire tables are delivered with a 30 mBar pressure regulator and gas hose, ceramic logs, lava stones and a black protective cover.

WHAT’S THE ADVANTAGE OF PLACING THE GLASS SET ON THE FIRE TABLE?

A glass set on the fire table gives the table an especially luxurious appearance. If the fire table is in a windy location, the glass set also protects the flames against big gusts of wind. If children or pets are often around, it is certainly advisable to put a glass set around the flames.

CAN THE GAS BOTTLE BE INSTALLED IN THE COSI FIRE TABLE AND HOW DO I DO THIS?

The starting point for the Cosi collection is that there is a solution for the gas bottle; this is always incorporated into the design. Depending on the type of Cosi, there is a way to install the gas bottle.



Cosicube – Invisible hatch at the side of the hearth; put the gas bottle behind it.

Cosidrum – Twist the upper cover of the model and put the gas bottle in the Drum from above.

Cosiloft – There is a small cube under the table; push the door and the gas bottle can be placed in the model.

Cosiconcrete – There is a hatch on the side of the model; the gas bottle can be placed behind this.

Cosiglobe – Order the Cosiglobe side table with it and put the glass bottle in the side table.

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COSI GAS LANTERNS

DOES THE COSISCOOP GAS LANTERN ALSO GIVE OFF HEAT?

The Cosiscoop gas lantern doesn’t give off heat, but is simply designed to create a cosy atmosphere.

WHAT TYPE OF GAS DOES THE COSI GAS LANTERN OPERATE ON?

The gas lanterns operate on gas cartridges filled with a mixture of butane and propane. Propane is a by-product from the extraction of natural gas, as well as the refinement of oil. Propane gas is also released during these processes. Approximately 60% of the propane gas comes from the extraction of natural gas. The remaining 40% comes from the refinement of oil.


Propane gas is therefore automatically released through the extraction of oil and natural gas. This by-product is also used as a useful fuel, for use in various products such as gas bottles, bulk tanks and fuel for cars.

WHICH TYPE OF GAS CARTRIDGE CAN I USE FOR THE COSISCOOP?

The Cosiscoop gas lanterns operate on a 190-gram gas cartridge. These gas canisters are universal and are available in various brands. A number of examples are: Gimeg, Cadac, Campingaz and Plein air. Make sure that you always buy a gas cartridge with a safety valve. This is compulsory in the Netherlands. In the event that the connection between the gas cartridge and the product disconnects while the cartridge is still filled with gas, the safety valve will automatically stop the flow of gas.

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COSI WOOD STOVES

HOW MUCH HEAT DOES A COSI WOOD STOVE GIVE OFF?

This depends on the type of wood stove. The Cosistove Mini has a heating capacity of a maximum of 7 kW. The Coistove Mid gives off a maximum of 13 kW of heat and the Cosistove Major gives off 15 kW.

CAN THE COSI WOOD STOVES BE USED INSIDE?

Yes, the Cosi wood stoves are suitable for use inside as well as outside. Always make sure that there is a well-functioning flue and get this checked out by a specialist every once in a while.

CAN THE COSI PRODUCTS BE KEPT OUTSIDE?

Yes, the Cosi wood stoves can be kept outside under a canopy or veranda. Always put the wood stoves under a canopy and don’t cover the hearth. Over time, the Cosistove wood stove will show signs of rust as a result of the acids from the outside air. Make sure that you always deal with minor damage at once. As soon as the steel comes into direct contact with the outside air, rust will form more quickly.

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