Sometimes things do not go exactly as planned. Do you have a complaint? We recommend that you first Inform us by sending an email to: info@cosi-fires.com
What if my complaint is not resolved?
If the handling of your complaint does not lead to a solution, you can submit your dispute for mediation via WebwinkelKeur.
Do you have a complaint about a product or your order? You can submit your complaint using the contact form below. We will process your complaint as quickly as possible.
Please note: if you purchased the product physically from a dealer, we kindly ask you to contact the dealer directly with your complaint. This form is intended mainly for online purchases.
What should I do if I have a complaint?
Sometimes things do not go exactly as planned. Do you have a complaint? We recommend that you first Inform us by sending an email to: info@cosi-fires.com
What if my complaint is not resolved?
If the handling of your complaint does not lead to a solution, you can submit your dispute for mediation via WebwinkelKeur.
Do you have a complaint about a product or your order? You can submit your complaint using the contact form below. We will process your complaint as quickly as possible.
Please note: if you purchased the product physically from a dealer, we kindly ask you to contact the dealer directly with your complaint. This form is intended mainly for online purchases.
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